Hong Kong government efficiency

I know we love knocking HK and moaning etc about it (I am very guilty of doing this). However at least the operations side of things are very efficient.

So the IRD's etax service only works up to Firefox 7 (and the latest version is 9.0.1), however how many people actually raise any issue with the IRD about it cause they think they will just get a stock run around answer which doesn't actually deal with the problem?

Well, anyway, I decided to email the IRD yesterday with my compliant that Firefox 9.0.1 didn't work with their etax service. To my surprise, I got an email today saying that they've looked into the matter and fixed the problem.

Now that's what I call efficiency!